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Shared equity, and the people it was built for

Two years on the front line of housing and small business capital: first at a community development agency in San Francisco’s Mission District, then at a Series B fintech selling shared equity to teachers. Same problem, opposite ends of the system.

Azul Cortez with Josie Ramirez of SFHDC and First Citizens Bank, and Cissy Yin and staff from the San Francisco Mayor's Office of Housing and Community Development
With Josie Ramirez, board member at the San Francisco Housing Development Corporation and managing director for CRA residential lending in Northern California at First Citizens Bank, and Cissy Yin, director of homeownership programs at the San Francisco Mayor’s Office of Housing and Community Development, with MOHCD staff. These are the people who run the programs my clients were applying to.
$4M+
in educator home purchases supported
3,000+
client pipeline managed
35%
increase in lead conversion
25
community partnerships built
Organizations Landed, a Series B fintech. Mission Economic Development Agency, a community development nonprofit.
My roles Relationship Manager and Northern California Market Lead at Landed. Community Development Specialist at MEDA.
Dates MEDA, October 2018 to August 2019. Landed, September 2019 to April 2020.
Scope Financial advising, homeownership coaching, CRM and sales operations, community partnerships, housing access navigation

🧭 Where this sits. Fintech and proptech, at the point of sale. Running the same product through a venture-backed startup and a neighborhood nonprofit in consecutive years taught me what a capital product looks like from the side of the person signing, which is knowledge you cannot get from the structuring side.

🧩 Context and challenge

Building wealth in historically excluded communities is not a product problem. It is a problem of trust, timing, and whether the tools on offer match how people actually live.

A teacher weighing a shared equity agreement and an immigrant entrepreneur navigating a Below Market Rate application are doing the same thing: deciding whether an institution can be relied on. Both had to be met in language they recognized, at a pace that let them ask the hard questions.

🏡 At Landed

Series B fintech, shared equity for educators
💰
$600K in product sales, $4M+ in homes

Closed shared equity agreements that unlocked more than $4M in home purchases for educators and school staff who could not have reached a down payment otherwise.

📊
A 3,000-client pipeline, run properly

Managed the regional pipeline in HubSpot and ran lead generation and segmentation experiments that lifted conversion by 35%.

🧮
Advising, not selling

Walked educators through down payments, equity shares, and mortgage options, including the cases where the honest answer was that the product was not right for them.

🤝
Five new institutional channels

Built partnerships with school unions and housing counseling agencies, and ran financial literacy workshops in districts, in person and online.

Press coverage of Landed's shared equity model for educators
The Chan Zuckerberg Initiative on Landed, whose educator down-payment fund it backed with $5M. Not my writing — I ran the Northern California market while this was the product being reported on.

🏘 At MEDA

Community development, San Francisco’s Mission District
👥
300+ entrepreneurs and buyers coached

One-to-one financial advising and small business coaching for Latine and immigrant entrepreneurs, delivered in the language and at the pace each client needed.

🗝
Public housing programs, navigated

Guided working families through Below Market Rate and Downpayment Assistance Loan Program processes, plus credit readiness and long-term planning.

🌐
Twenty new partnerships

Built referral networks with small businesses, art spaces, and housing agencies across the neighborhood.

📋
Salesforce reporting, built

Created reports tracking outcomes, engagement metrics, contact lists, and programming opportunities, so the agency could see its own work.

Luis Ramos of Accion Opportunity Fund, DJ Lamont of Fingersnaps Media Arts, and Azul Cortez in the new studio
Luis Ramos of Accion Opportunity Fund, DJ Lamont of Fingersnaps Media Arts, and me at right, in the new studio.
🎧
One that stayed with me

DJ Lamont had been a fixture in the Mission for years without a space of his own. Through the Small Sites Program I helped him open the first commercial studio for Fingersnaps Media Arts, working through permitting, financing strategy, and launch logistics alongside Luis Ramos at Accion Opportunity Fund.

In a neighborhood losing its cultural anchors one lease at a time, keeping one was worth as much as any transaction on this page. MEDA wrote it up here.

⚙️ Tools and strategies

HubSpot and SalesforcePipeline tracking, outreach segmentation, follow-up, outcome reporting
Public program navigationBelow Market Rate, Downpayment Assistance Loan Program, Small Sites
Financial literacy practiceCredit, affordability, shared equity structures, capital access
Partnership buildingCBO engagement, referral networks, and the slow work of trust

Financial products either reinforce exclusion or interrupt it. Very little sits in between.

Guiding a teacher through a first home purchase and helping an entrepreneur keep their doors open are the same work at different scales. Both depend on someone who can read the paperwork and also read the room. Everything I have built since, the dashboards, the pipelines, the capital strategy, traces back to two years of sitting across a table from the person whose name goes on the loan.